Key Research Findings:
Using Process Models for Knowledge Management
It is imperative for product development (PD) organizations to capture, manage, and use information about how complex systems of PD work lead to desired outcomes
“Mapping the genome” of PD work, “project DNA”
“Process capital,” “process assets,” etc.
Rich, process models provide a mechanism for doing so, with a process architecture framework (PAF).
Integrative process modeling (IPM) is a general approach to building PD process models that support a wide variety of purposes, such as:
Providing evidence for external certifications
Planning projects and programs
Especially, serving as a salient repository for crucial organizational information
A centralized team of modeling experts leads the overall IPM endeavor.
Distributed agents define various subprocesses and activities, thereby capturing PD information from across very large organizations.
Key Publications: P11, P38